Last updated: October 23, 2025
Leonova Trading (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.leonovatrading.com, use our software, or interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
- Contact details such as your name, email address, and phone number.
- Account information when you create an account or subscribe to our services.
- Payment information (processed securely through third-party payment providers such as Stripe or PayPal — we do not store your card details).
- Customer support messages or inquiries sent to us.
b. Information Collected Automatically
When you visit our website or use our trading software:
- Log data (IP address, browser type, device type, operating system).
- Usage data (pages visited, time on page, referring site).
- Cookies and tracking technologies to improve your experience and analytics.
c. Information from Third Parties
We may receive limited data from trusted partners, such as affiliates, payment providers, or analytics services.
2. How We Use Your Information
We use your personal data to:
- Provide, operate, and maintain our website and software.
- Process your orders and manage your account.
- Improve our trading products and user experience.
- Send updates, newsletters, or marketing communications (only if you’ve opted in).
- Detect, prevent, and address fraud or security issues.
- Comply with legal obligations.
3. Cookies and Tracking
We use cookies to:
- Keep you logged in and personalize your experience.
- Analyze traffic and user behavior using tools like Google Analytics or Meta Pixel.
- Deliver relevant advertising.
You can disable cookies in your browser settings, though some site features may not function properly.
4. Sharing Your Information
We never sell your data.
We only share information with:
- Service providers (e.g., hosting, email, analytics, payment processors).
- Legal authorities, if required by law or to protect our rights.
- Affiliated companies within Leonova Trading for legitimate business operations.
All partners are bound by confidentiality and data protection agreements.
5. Data Retention
We retain personal data only as long as necessary:
- For active accounts, while your service is active.
- For legal, accounting, or reporting requirements.
After this, your data is securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion.
- Withdraw consent for marketing at any time.
- Request data portability (for EU/UK users).
To exercise your rights, email us at support@prestigetradingsoftware.com.
7. Security
We use industry-standard measures to protect your data, including encryption, secure servers, and restricted access.
However, no online system is 100% secure — you share information at your own risk.
8. International Data Transfers
Your information may be transferred and processed outside your country (e.g., to servers in the UK, EU, or US).
We ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.
9. Email Marketing & Communications
If you subscribe to our newsletter or updates, we may send you occasional promotional emails.
You can unsubscribe anytime via the link in any email or by contacting us directly.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “Last Updated” date.
We encourage you to review it regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Leonova Trading
Website: www.leonovatrading.com
Email: support@prestigetradingsoftware.com
Location: London, United Kingdom