Last Updated: October 23, 2025
Thank you for choosing Leonova Trading and our digital trading software and tools. We value your trust and aim to deliver products that exceed your expectations. This policy explains how refunds and cancellations are handled for our digital products.
Cancellations & Refunds
All of our products are digital downloads or online activations, which means access is granted instantly upon purchase.
Because of this, refunds are generally not available once the product has been delivered, in accordance with the Consumer Protection (Distance Selling) Regulations 2000 and related digital content laws.
However, we understand that unexpected situations can happen.
If you experience a genuine issue — such as receiving the wrong product or a technical error preventing access — we’ll review your case individually.
Refunds, if approved, are issued at our discretion after a fair and thorough review.
Chargebacks
By completing your purchase, you agree not to initiate chargebacks with your payment provider.
All sales are considered final and non-reversible.
We encourage open communication — if there’s ever a problem, please contact our support team first.
We’ll do our best to resolve any issue quickly and professionally.
Price Adjustments
Our prices may change at any time to reflect updates, new features, or market conditions.
Price changes do not apply retroactively to previous purchases.
Your Agreement
By purchasing and downloading any product from Leonova Trading, you acknowledge that you have read, understood, and accepted this Refund Policy.
We appreciate your understanding and commitment to fair business practices.
For assistance or questions, please reach out to:
Leonova Trading
📧 support@prestigetradingsoftware.com
🌐 www.leonovatrading.com